Tickitpulse Smart Issue Tracker
Streamline Support. Boost Team Efficiency. Work Smarter.
Our Smart Issue Tracker is your complete solution for managing customer support and internal tasks with speed, clarity, and control. Designed for modern teams, this tool simplifies how you track issues, collaborate in real time, and prioritize work — all from a single, customizable platform.
Key Features
Instant Task Assignment & Prioritization
Quickly assign issues, set deadlines, and define priority levels — all in a matter of seconds. Your team always knows what’s next.
Ticket Rating System
Gain actionable insights with built-in ticket feedback. Let users rate issue resolution so you can improve service quality continuously.
Built-in Live Chat
Facilitate real-time collaboration between support agents and teams with integrated chat. No switching between tools.
Tagging System
Add tags to tickets and issues for smarter filtering, tracking, and team organization.
Color-Customizable Dashboard
Personalize the look and feel of your workspace by choosing your preferred dashboard color theme to match your brand or preference.
Cross-Platform Access
Access the system anywhere, anytime with our fully functional mobile apps for Android and iOS. Perfect for remote or on-the-go teams.
Who Is It For?
- Customer Support Teams
- Software Development Teams
- Internal IT & Helpdesks
- Operations & Admin Departments
Whether you’re managing client tickets or internal tasks, Smart Issue Tracker keeps everything under control.
Get Started Today
Let your team experience what truly efficient issue tracking feels like.
Contact us to schedule a free demo or start your 14-day trial.